Floplug ‑ Live chat & Support

Floplug Is More Than A Chatbot

The industry average e-commerce session time is 120 seconds. Floplug provides an all-in-one chat experience to put those 2 minutes to the best use.

Upgraded Features, Simplified Navigation

1. Create pre-defined flows and automated responses.
2. Organize chat history streamlining all information for easier access.
3. Provide customization and provide superior business branding to your account.
4. Save time and save dollars by optimizing your website’s capacity.
5. Modern full-fledged chat-box designed to communicate, up-sell, and support that lets you chat 24/7.
6. With Floplug chat-box, you won’t miss a customer inquiry and a sales opportunity.

Communicate • Engage • Convert • Grow

Solution to Confusion

Stats say that roughly 20% of buyers change their minds due to product confusion. With Floplugs’ workflow ability to put support into action, these segments of visitors can be captured in a jiffy.

Advanced Software Features

With Presets, Integrations, and Push Modules, up-selling products, collection or even pushing discounts are all possible. Floplug integrates with Shopify to make these features available at your fingertips through our dashboard or mobile app.

Smart Support Technology

With Floplugs’ superior CX, it provides seamless and foolproof customer support experience for end-users.

Sophisticated Conversational Agents

At Floplug we believe ideal customer experience is when you maintain proportions of cybernation and human efforts. We make sure customers reach you when they need you and automate what would be an unnecessary overhead for the agents delivering a refreshing experience from those pseudo-AI bots.

Order Tracking

Make customers feel at ease by providing the ability to track their purchases. Dispense order status at any second they need it without leaving the chat-box.

Why Floplug?

• Complexity Put Into A Simple User
• Personalise to the aesthetic of your store
• Non-Blocking Code Integration
• Ideal blend of humans and bots
• All Store Information is available within the chat.
• Endless State Management
• End to End Encryption
• Customer Lifetime Session
• Easy Plug & Play Modules and Integrations
• Modern Sleek User Interface
• Zero Technical Knowledge Required

Experience Higher Conversion Rates

Increase revenue up to 2% by drawing your users towards your sales funnel Experience the power of push modules in customer service as a sales engine and save dollars and time from investing in building your own chatbot.

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