Chatgen

ChatGen Overview

For detailed overview, kindly check our blog article here

Over 5000+ businesses use ChatGen, Live Chat app with custom bots to convert most of the site visitors to leads.
Get Chatgen on your WordPress site to engage your visitors.

• Build a custom bot to qualify or answer basic questions before routing it to the agent
• Stay connected with your visitors anywhere from your Desktop or Mobiles
• Rich Live chat features like Add participants, Saved Replies, Add lead custom attributes, labels, etc
• Extract as much information as possible about the lead ad visitors
• Integrate all your data into popular CRMs like Salesforce, Hubspot, etc. within a minute
• Manage your business hours
• You can create a bot for business hours and for offline hours
• Extensive reports for analysis
• Theme customization
• Automated meet schedules
• Use smart booking option to select based on the click/ option the visitor selects
• Intelligent routing to agents based on the click
• Use our Omni channel platform and and engage your customers on different social media platform like facebook, whatsapp etc
• Use the rating nodes to get the feedback for your products/services in a conversational way
• Control the visibility of your flow not only as per business hours but also depending on the pages of your website
• Engage with your customers not only on your website but also on other marketing platforms