Woony Talk

Talk and Chat plugin for WordPress

Woony Talk is a Talk & Chat plugin for WordPress.

With Woony, visitors are able to call anonymously and for free directly from the browser. Calls are prioritised to minimise waiting time for the most important calls, with the highest monetary value and those closest to a purchase decision. In addition, calls are routed to the most suited service agent based on product category, geographic location etc.

Woony Talk also supports chat, and you can decide if you want your visitors to start with chat or calls.

Woony Talk offers realtime analytics, visitor tracking and contact tracking features. Start your free-trial and get all the features of the Woony Entry plan for 30 days for free!

For more information, visit woony.me

Appearance options

The Woony Talk widget has three different appearance options:
– Voice only
– Chat and Voice
– Chat with Voice option.

This is configured in the Woony desktop client and it is up to you to decide which option to use for your website.

Usage

Once you install and activate the plugin, you have to set a Woony license key in the settings menu. When done, the Woony Talk Widget will appear on your web site.

Customization

Woony Talk allows you to customize colors and messages to match your website. You can add team photos for more personalized interactions, use quick replies to answer repetitive questions and create chat tags to streamline communication.