TWChat – Send or receive messages from users

TWChat | Send or Get messages from users Through WhatsApp or other common platforms. This is Two Way Communication 😉

What does TWChat do?

TWChat has two main functions: sending messages to clients and receiving messages. Additionally, it offers other features to improve your support and marketing strategies. Let’s explore the key features:

Send Messages to Customers

With WooCommerce integration, you can send messages directly to your WooCommerce customers by utilizing the WhatsApp button added to the orders page and order preview, enabling you to send messages with just one click.

• WOO Notes (Paid): Easily send notes about WooCommerce orders with a single click.

• Ready Messages add-on (Paid): Prepare message templates and send them instantly.

• Shortcodes (Paid): Customize message templates using shortcodes such as Name, Phone Number, Email, State, City, Address, Address 2, Payment Method, Transaction Number, Payment Link, Shipping Method, Shipping Cost, Order Status, Order Items, Link Order Items, Order Number, Total Order Maturity, Thanks Page Link, and Comments Link for Ordered Items.

Floating Widget

Users reaching out to you with a floating widget for message sending on your website.

• Multi-account: Add multiple accounts to the widget.

• Accounts Access time: Define availability times for each account.

• Customizable Style: Fully customize the chat widget’s appearance to match your website design.

• Frequently Asked Questions (Paid): Reduce support inquiries by providing an FAQ section. Users can find answers to common questions, resulting in fewer messages.

• Social Networks: Display links to your Instagram, Facebook, YouTube, and other social network profiles.