Provide Support Live Chat

Provide Support Live Chat is a powerful tool for customer support. It allows offering your customers instant assistance via live chat, monitor and navigate them through your website, and receive their messages even when you are offline.

Provide Support Live Chat can be easily integrated with WordPress websites with help of live chat plugin for WordPress. Integration process will take a couple of minutes and will require minimum efforts. It’s a simple matter of installing, activating and connecting with your live chat account.

You’ll be able to create a new live chat account straight from the plugin or connect the plugin to your existing account.

The following types of WordPress integrations are available

Depending on the chat window type enabled in your Provide Support account, different integration options are available.

For embedded chat window:

• Placing a chat button and the chat window to a fixed position in a browser window, according to your live chat account settings

For classic popup chat window:

• Placing a chat button to a fixed position in a browser window (the best solution for those websites which have no sidebar)
• Placing a chat button anywhere on the website with a shortcode. [providesupport] shortcode can be used for showing the button or link within the posts or pages and <?php echo do_shortcode ('[providesupport]') ?> can be utilized for integration with the website source directly and will let adding the button or link to some specific position on the page. Adding the shortcode to a shortcode widget will let placing chat button at some shared module, such as footer or sidebar

Regardless of the chat window type you can:

• Use your custom live chat images hosted on your server
• Add a text live chat link instead of a graphics one
• Choose which pages and posts the live chat chat button should be displayed at

Provide Support Live Chat for WordPress lets you monitor the whole website no matter how many pages contain the live chat button and gives a possibility to follow visitors in real time and proactively invite them to join live chat sessions.

How will you benefit from using Provide Support Live Chat software

• No additional implementation costs on your WordPress website
• Live chat is an effective marketing solution for boosting sales
• Live chat increases your customers’ trust and loyalty
• Ability of multitasking for your agents will cut down customer support costs
• Live chat increases website integrity and customer engagement

Check our video tutorials to get more information about our system and live chat plugin installation:

About Provide Support

Provide Support has been offering cutting edge communication technology since 2003 and has proven to be the one of the most reliable Live Chat vendors on the market. Provide Support’s team is striving to offer you most intuitive and easy-to-use customer support software. And our own support team is at your service 24/7.