FrescoChat Live Chat

Bring the power and simplicity of FrescoChat to your website.

Learn more about us at http://www.FrescoChat.com

HOW IT WORKS

• Chat on our Web chat dashboard or install apps for your desktop or mobile. All platforms and OS supported.

• Set up your working hours and FrescoChat will manage your online / offline status: Create as many time ranges as you need for your breaks or build complex weekly shift schemes for your agents

• Stay connected from multiple devices: FrescoChat will follow you wherever you are

• Use it as a contact widget when no agent is connected

TEAM FEATURES

• Departments: Group agents into departments, let the web visitor decide to which department they want to chat

• Let the user select the agent he wants to contact

• Intelligent routing: FrescoChat will look for the least busy operator, and send chat requests to agents in a round robin fashion, if there’s no response, will send an alert to the next available agent

• Agent to agent chat: Being Jabber based, you chat with other agents the same way you use to do it it with your current messaging client

• Transfer chats: Transfer your chat session to a specific agent, department, or simply to the next agent available

CUSTOMIZING LOOK AND FEEL

• Add custom form fields to your pre-chat and offline form with lots of customization options

• Use our default fixed-position chat bar or pick your own clickable images to popup the chatbox

• Select your own attention grabber

• Choose from dozens of themes for your chat box and chat bar

• Translate / Localize messages and texts on chat box

• Set up chat box size, position and even zoom.

and more… Check all of our features at http://www.FrescoChat.com