Collect Reviews

Collect Reviews is a powerful WordPress plugin designed to streamline the process of collecting reviews on various platforms like Google or Facebook to grow your business. Whether you’re running an online store, a service-based business, or a content-driven website, the Collect Reviews plugin allows you automatically collect reviews from your customers. E.g. after purchase in your store or some form submission.

Collect reviews automatically

Currently, the plugin supports integrations with WooCommerce, Easy Digital Downloads, and WPForms plugins to collect reviews automatically.

How it works

• Review Request Email: After the purchase or form submission the plugin sends a review request email to the customer.

• Rating Selection: The review request email contains a stars widget, allowing the customer to select a rating from 1 to 5, indicating their level of satisfaction or experience.

• Redirect for Positive Ratings: If the customer chooses a positive rating (e.g., 4 or 5 stars), they are redirected to your website, where you suggest leaving a review on a specific platform, such as Google. This intermediate step ensures transparency by informing the customer about the redirection to an external platform instead of directly redirecting them from the email.

• Private Feedback for Negative Ratings: If the customer chooses a negative rating, they are not informed about the option to leave a review on Google or any other platform. Instead, they are redirected to a review form on the website, enabling them to provide feedback privately to the website owner. This helps the website owner address any concerns or issues raised by the customer directly, preventing negative reviews from appearing on public review platforms.

In summary, the plugin sends review request emails, customers rate their experience, positive ratings are directed to leave reviews on external platforms, negative ratings provide private feedback.

Collect reviews manually

You can always send review requests manually to any email addresses from the plugin interface.

Development

Plugin source code is available on GitHub.

Admin area is built with React. The source code is available on GitHub.

Create React App is used as a build tool. To start development run npm run start in the react-app directory. The Webpack development server works in writeToDisk mode.

All files in the assets/app directory are generated by Create React App. To build the app run npm run build in the react-app directory.

Check Create React App documentation for more details: https://create-react-app.dev/docs/getting-started/