Visitor Insights

Understanding how visitors navigate your website and interact with design elements, site architecture and copy, from the home page through the checkout page, to the purchase thank you page - is an ongoing but element of success in eCommerce. Visitor Insights makes it easy to gather these insights, assess, prioritize and execute fixes to improve the visitor experience and increase sales.

Get up and running in minutes.

With the rising cost of targeted traffic, the conversion rate of your store should be a focal point. By watching visitor recordings, you can have a bird's eye view and summary of the visitor journey through your store.

Key features and benefits:

Visitor recordings Replay visitor sessions on your store with context. There is no sound tied to these recordings but you can see where visitors are located, which sites/sources they were referred from, entry and exit pages, the path taken on the store, how long they spent on your store, the browser used and the device used. This allows you to spot site experience issues fast and fix them to ensure visitors can convert into customers.

Simple Dashboard Our goal is to make a complicated technology accessible, easy and convenient for merchants. From the dashboard you will see the most important visitor metrics including a summary of the most recent recordings. Easily update your plan, start and stop visitor recordings, segment recordings with smart filters, exclude IP addresses. All of this conveniently inside your Shopify admin, with a similar look and feel