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Tolk ‑ AI‑First Live Chat
Shopify app
App Details
Ne laissez plus vos clients sans réponse
Répondez instantanément aux demandes de vos clients, 24/7 depuis n’importe quel canal. Notre IA conversationnelle permet à votre chatbot de comprendre la demande de votre client et d’y associer un parcours de résolution adapté. Réponse directe, conversation riche, escalade vers un agent ou ouverture d’un ticket… Vous concevez les parcours, le chatbot se charge du reste.
Chatbots
Proposez une expérience conversationnelle humanisée. Nos technologies de deep learning permettent à nos Chatbots de comprendre les questions de vos clients et répondre avec pertinence. Oubliez les arbres de décisions et les chatbots incompétents.
Live Chat
Engagez, transformez et fidélisez vos clients en passant au live-chat
Live-chat depuis votre site internet, un espace client ou une messagerie, offrez une expérience sans-couture à vos clients. Optimisez la gestion de vos flux conversationnels grâce à l'intelligen
Une solution business dédiée aux experts CX
Profitez d’une interface no-code vous permettant de concevoir, déployer et enrichir votre chatbot. Oubliez les arbres de décision. Laissez notre intelligence artificielle gérer les demandes simples ou complexes.
Qualifiez, répondez, orientez, sans intervention humaine
Profitez d’une technologie conçue pour traiter automatiquement les demandes de vos clients. Trop complexe ? Le Chatbot qualifie et oriente la demande vers l’agent le plus qualifié ou ouvre un ticket d’assistance.
Connectez votre écosystème
Nos solutions s’interfacent avec votre écosystème pour proposer une expérience utilisateur personnalisée, ou simplement permettre d’automatiser certains process métier. Profitez de connecteurs natifs ou utilisez notre API manager pour connecter n’importe quels web-services.
Nos e-commerçants répondent aux demandes de leurs clients immédiatement, 24/7. Nos solutions Chatbots et Live-chat dopées à l'intelligence artificielle redonnent le sourire à vos clients.
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Pricing
Starting from $0 per month.
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Tolk
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