Smile: Loyalty & Rewards

Turn your customers into repeat purchasers with Smile.io!

Growing Shopify and Shopify Plus brands partner with Smile to create powerful rewards and loyalty programs. With years of experience in customer loyalty, Smile allows you to boost sales from your existing customer base. Through points and rewards, you can increase customer engagement and loyalty to drive repeat orders—all without expensive and unpredictable traditional advertising.

With Smile, you can create and customize a loyalty and rewards program that is easy to launch and even easier for customers to engage with and build long-term brand loyalty.

Give shoppers what they want—rewards for loyalty

• Customers can earn points by taking actions like joining your loyalty program, placing an order, and even celebrating birthdays.
• Add more ways to earn by connecting Smile rewards with other apps. Integrations with other Shopify apps let your customers earn loyalty points for things like leaving a review or donating to a non-profit.
• Choose how you reward customer loyalty based on your business, whether you use just points, referrals, and points—or add an exclusive VIP rewards program.

Keep your brand top of mind for shoppers—wherever they are

• Add personalized loyalty program details to every email by connecting Smile with integrations. We integrate with your favorite Shopify apps: email, reviews, customer service, cause marketing, packaging, and more.
• Set points expiration and reminder emails, encouraging shoppers to use their rewards.
• Use powerful, on-site reminders called Nudges to encourage customer engagement at just the right time to increase loyalty with rewards.

Build a loyalty and rewards program that’s uniquely you

• Align your rewards program with your brand and stand out from the crowd with a customizable widget and rewards panel on your store.
• You can adjust where the panel appears, add logos, banner images, advanced color options, and more!
• Customizing your loyalty program takes minutes, with zero coding required.

Launch your rewards program fast

• We’ve made it easy to set up and launch Smile reward programs. Most merchants have their first customer earning loyalty points within days!
• If you get stuck, we have tons of resources for you to use, including help documents, guides, and videos on YouTube.
• Our 24/7 online support team members are experts in loyalty, and can answer any questions you may have along the way—from technical questions to rewards and loyalty best practices for your business.

Start building your brand’s customer loyalty with Smile rewards today!

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