Retention Rocket: SMS & MMS

What is Retention Rocket and why do I need this app?

Retention Rocket gives Shopify stores the ability to build a compliant list of phone numbers, engage in one-on-one conversations with customers via text, segment customers using your Shopify data, integrate with a best-in-class tech stack, and more!

Build a TCPA compliant list

We give you the tools to collect subscribers at checkout, using our pop-up, on landing pages, by texting a keyword, and more. All of our opt-in methods are tried and true with verified compliance so that the subscribers on your list actually WANT to be there!

Collect both email & phone number with our pop-up

Our pop up first collects an email address and then the customer's phone number. We integrate directly with Klaviyo and can send the collected email to the list of your choice within their platform!

1:1 Conversations

Engage in one-on-one conversations with your customers directly from within the app! Help solve customer service issues, provide discount codes or just have a friendly conversation with your subscribers!

Deliverability

Here at Retention Rocket, we pride ourselves on having excellent deliverability. We've built close relationships with network carriers and multiple service providers so that our users can feel confident that their messages are ending up where they're supposed to be, when they're supposed to be there.

Segmentation

Sending to your entire list over and over will lose effectiveness and lead to a poor customer experience. We make it easy to create granular segments using your Shopify data so you can send your subscribers personalized messages so that they feel the love!

Automations

Make money while you sleep by automating your SMS program! Set up an abandoned cart flow, a customer win-back series, a welcome series and more.

Analytics

Our analytics allow you to dig in on a deep level to see how your SMS program is performing. Find ways to optimize your messages, campaigns and automations to maximize your ROI.

Push notifications

Browser push notifications are included as a feature of the Retention Rocket platform! Leverage push as an additional channel on your outbound campaigns or automations to ensure that your customers never miss a deal!

Integrations

Retention Rocket integrates with your favorite customer service apps, email providers, loyalty programs, team communication tools and more!

Need a feature we don't have?

We thrive on feedback and are obsessed with giving our users the best experience possible. If we are missing a feature that you need, we'd love to chat with you about it and figure out a way to get it live!

Based on current carrier based restrictions, we can not service accounts that use content related to vaping, CBD or Marijuana/cannabis.

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