In todays ecommerce world, most people probably don’t buy from your store because of little to no compelling social proof. ProofMotion solves the problem of lack of social proof by simply creating an enjoyable experience for your customers to send you video reviews that sell and not just a feel-good testimonial.
The value of video is not just to prove your customers are real like some may think, rather it is to provide emotional proof that can be felt that is your customers are enthusiastic and happy about your products and their shopping experience which would be nearly impossible to do with text reviews. If a photo is worth a thousand words, then video must be worth a million words.
ProofMotion sends your customers automated email or text (SMS) requests using a smart follow-up system for satisfaction feedback and rating of their shopping experience. Responses are analyzed and used to determine your happy customers. Customers that provided negative or neutral feedbacks are sent to your customer care team for urgent attention so they can be converted to happy customers and raving fans.
Once we know who your happy customers are, we motivate them to record a video review by answering a few questions about the products they purchased and the overall shopping experience. These questions can be why they purchased, any hesitations or objections contrasted with how pleasantly surprised and delighted they were with the results your products delivered.
Instead of simply asking your customers for a video review, ProofMotion asks them one question at a time, just like a real-life interview! This helps guide customers to give the best testimonial
Capture authentic and powerful video reviews and testimonials that sell from your customers mobile, tablet or computer.
Share (flaunt extravagantly) your product video reviews and testimonials on home, product, shopping cart pages and other channels
A/B testing of emails and texts (SMS) subject line, copy, and layout.
Identify potential brand ambassadors for your business using ProofMotion's feedback collection system and intelligent routing
Starting from $0 to $99 per month.
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