Post Purchase Surveys

Post Purchase lets you easily ask your customers the most important questions on your order confirmation page

• How did you find out about us?
• Will you buy from us again?
• How likely are you to recommend us to your friends and family?
• Did you have a good shopping experience?
• How can we improve?
• And more...

Customize your survey and ask as many questions as you'd like. Then view the responses in useful reports that's updated automatically. Even set up our app to automatically send you reports when it's updated.

Why understanding your customer is important

Getting to know your customers is a key part in growing your business. When customers complete their check out, it's easily one of the best times to ask a quickly ask 1 or 2 questions to understand what motivated them to buy from you today.

By having a clearer understanding of your existing customers, you'll be able to refine and optimize your marketing to find more of the same customers to come back.

Features

• Useful and detailed reporting
• Flexible survey options and customizations
• Automatic survey completion reminders by email (for customers who did not complete the survey) on our Business plan
• GDPR compliant

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