Providing that high level of customer service is costly and time consuming; executing it on such a personal channel like SMS is difficult. Unlike live chat and email you can’t rely on a bot or auto-replies to text your customers back. Customers don't want canned, robotic messages. They just want a human to help them with their shopping experience.
Tone helps your store provide unrivaled customer service via SMS. AI-enhanced but powered by humans, Tone responds to customer questions and closes sales at unmatched speeds. And yes, all in the right tone.
We engage in real conversations that lead to higher conversion, increased order size, and higher lifetime value so you can focus on building your brand.
In essence, Tone empowers you to engage and delight your customers throughout the buying journey.
Tone integrates seamlessly with Shopify & Shopify Plus
Starting from $0 to $99 per month.
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