Multichat.ai

Scale your business with conversations

Highly automated personalized messages with interactive Live and Video chat options. Change content dynamically based on your customer’s preferences.

Multichat.ai is a multiplatform, multichannel and multipurpose chat solution built on guided conversations and AI automation:

• Converting traffic coming from paid advertisements with personalized, data driven, hybrid conversations

• Sending out promotional and campaign messages on any direct chat messaging platform

• Recommending new products or additional services based on advanced segmentation and user profiling

• Enhancing user experience with custom sticker packs, rich media content types, custom features and API endpoints

• Creating a virtual assistant handling all FAQ type questions with intelligent event based notifications

• Automating sales processes, registrations and collecting user information

By connecting multichat.ai to your shop you can build an immersive integrated customer experience that combines the advantages of the always available instant chatbot replies, automatic handover to live agents and significantly better open rates of instant chat messages.

Unique conversational landing pages

The next generation of landing pages that combines the customizability and branded look of the traditional landing pages with the dynamic and flexible nature of the chat flows. These pages can handle a much broader range of traffic and customer interest which yields significantly better conversion rates.

The hybrid conversational engine behind multichat.ai enables Video chat, Live chat and automated (chatbot) conversations to work interoperably 24/7 and the smart handover and routing can react to events in the chat flow, events in external systems or manual changes.