Merchant Mail

Merchant Mail

Shopify app

Install on Shopify

App Details

Merchant Mail helps you save time on customer interactions by allowing you to manage your business within Gmail.

We show the relevant Shopify order and customer information within Gmail alongside the email from a customer. This lets you respond to the most common customer requests in just a few clicks.

When you're reading email from a customer, we automatically identify the Shopify customer and order being discussed. You no longer have to look up the customer or order in Shopify. All the information you need is presented within Gmail, with no extra effort. This cuts down on guesswork and saves time.

You can also perform the most common order management operations. From capturing payments to canceling orders. You'll find yourself using the Shopify admin less frequently because all your customer interactions can be handled entirely within Gmail. With Merchant Mail, you can delight your customers by responding in record time.

Features

Customer management

  • Edit customer details (name, email, phone, note, tags)
  • View all orders
  • View all payments
  • Create new customers
  • Manage addresses (create, edit, change default)

Order management

  • Cancel orders
  • View payment details
  • Restock items
  • Archive orders
  • Unarchive orders

Payment management

  • Capture payments
  • Refund payment

Fulfillment management

  • Fulfill orders
  • View fulfillment details

Works with both the consumer version of Gmail and Google's G Suite for Business.

What will you do with all the time you save?

Get started by clicking the "Get" button above.

Works on Gmail for Desktop and Gmail for Android. Gmail for iOS support coming soon.

Previously known as "Conversant Commerce".

Pricing

Starting from $0 to $15 per month.

Check Out the Coupon Bar Widget

By Common Ninja

Coupon BarTry For Free!

App Info

Rating

Reviewers

11 reviews

Tags

Customer service

Developed By

Merchant Buddy

Quick & Easy

Find the Best Shopify apps for you

Common Ninja has a large selection of powerful Shopify apps that are easy to use, fully customizable, mobile-friendly and rich with features — so be sure to check them out!

Common Ninja Apps

Some of the best Common Ninja apps for Shopify

Browse our extensive collection of compatible apps, and easily embed them on any website, blog, online store, e-commerce platform, or site builder.

More apps

apps You Might Like

Discover Apps By Platform

Discover the best apps for your website

WordPress
Wix
Shopify
Weebly
Webflow
Joomla
PrestaShop
Shift4Shop
WebsiteX5
MODX
Opencart
NopCommerce

Common Ninja Search Engine

The Common Ninja Search Engine platform helps website builders find the best site widgets, apps, plugins, tools, add-ons, and extensions! Compatible with all major website building platforms - big or small - and updated regularly, our Search Engine tool provides you with the business tools your site needs!

Multiple platforms