
About Clicksit Return Centre
Clicksit, part of Sorted (sorted.com), is an automated returns management app for Shopify and Shopify Plus users with a free plan available.
The app includes:
Returns management dashboard
Control and automate all of your returns management. From setting your return rules and windows to tracking progress and getting key insights. You’ll always know exactly where each return is.
Branded returns portal
Let your customers request returns in seconds, on a branded self-serve portal on your domain – whether they are returning one item or many (no coding required!). You can use our standard returns policy or your own.
The portal is set up instantly on yourdomain.com/a/returns. All your customers need is either their email or mobile number to start their return.
Notifications
Branded customisable email notifications for your customers and progress updates for you and your team to keep everyone in the loop.
Return labels
Choose from USPS, Collect+ or InPost for exclusive flat-fee shipping rates. Labels are automatically generated and sent straight to your customers, who have 1000’s of convenient drop-off locations to choose from. Alternatively, upload your own labels.
You decide who pays for the return – whether you want to offer free returns, share the cost with your customers, or even have your customers pay for the full return.
Refunds & Exchanges
Save time processing refunds. Whether you want to refund the original payment method, apply store credit, or allow customers to select their exchange items during the return process and automatically create a new order.
And lots more!
Why install Clicksit returns centre
Easy Set-Up
Install by clicking ‘Add App’
Use our standard return policy text or update with your own
Provide a link to your returns centre from your website
Support
If you have any issues our support team are on hand to help you out 7 days a week 9 am-5 pm GMT :)
5* Returns Experience
With Clicksit you can give your customers a 5* returns experience to retain revenue, drive customer loyalty and reduce customer service pressure.
Our free plan includes a branded returns portal, customer email notifications, retailer progress updates and a dashboard where you can manage your returns.
Starting from $0 per month.
Rating
Reviewers
402 reviews
Tags
Developed By
clicksit app limited
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