Champ Forum

Add a forum to your Shopify store

Having a forum is a great way to create an online community, support your customers, and built loyalty around your brand. Champ lets you easily add a forum to your Shopify store.

Champ is a good for: * Customer support forums * Product pre-sales Q&A * Community discussions * Providing news and updates * Private discussion groups * Site for your team discussions * User-to-user private messaging

Easy installation

The basic installation is done with a simple click. No template modifications are needed.

Good SEO practices

When you use Champ, your forum will be installed within your existing Shopify store's subdirectory (yourdomain.com/community/champ) and not on a separate subdomain.

Because of this, any content that's publicly available and generated in your forum will be indexed by the search engines and can add to providing extra SEO for your site.

Built-in Moderation

You can moderate messages posted in your forums both within the app and on the user-facing pages.

You can also allow certain users (through tagging them) to moderate messages as well.

Built in controls include: * Hiding posts * Editing posts * Pinning topics to the top of the forum

User Access Controls

With Champ, you can easily: * Restrict access to all or certain sections of your forum * Restrict posting permissions * Create read-only forums * Restrict moderator controls at the user tag level

More Features

• Search functionality built in for forums
• Display unread messages
• Notify users of new posts in subscribed topics (requires a mail account)
• Let users upload files with their posts (requires Cloudinary account)
• Translate app labels to fit your market
• User-to-user direct private messaging
• @mention user referencing within messages
• User profile pages
• Edit topic meta data tags
• Modify Facebook preview link (when sharing forum within Facebook posts)
• Embed YouTube videos
• GDPR compliance (App provides easy access to individual customer data and erasure in the dashboard)
• JSON API
• Webhooks to allow for more integration possibilities
• Exportable data in JSON format

Customizable

Basic installation of Champ does not require any template modifications. However, you can completely customize the header, footer, and sidebar of your forum pages*.

• The core parts of the app cannot be modified, however.

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