Caazam! Video Shopping

VIRTUAL PERSONAL SHOPPING

Online shopping has always lacked the high touch experience that can only be offered in person. Caazam! finally bridges that gap between online and offline shopping. By letting your clients video chat with a sales associate instantly or by appointment, you can offer them a personalized shopping experience and add the human touch to your online store.

HOW IT WORKS

Adding Caazam! to your Shopify store will let customers launch or schedule an in-browser video chat with the click of a button across your storefront (and/or via your email flows and social media campaigns). And setup takes just a few minutes, no plugins and nothing to install - it just works.

Your sales team sees a complete client profile with key metrics, purchase history, browsing history, and personalized recommendations. Through the interactive showroom, sales associates can guide a customer through their shopping experience including discovery, guided browsing through your entire product catalog, assisted shopping cart and checkout. Exactly like in the physical store.

AFTER THE CALL

Our sales intelligence tools take care of post-call emails and follow-up scheduling as well as analytics for training and sales efficiency measurement and optimization.

CAAZAM! VIRTUAL GUIDESHOP

Caazam! is not just a Zoom-like video call or yet another chat/messaging service for retailers’ websites. It’s a video-based shopping experience platform. Your Virtual Guideshop.

With Caazam!, you can leverage your staff's talent and experience in a flexible working model, empower them to close high intent clients, reduce returns, AND bring your store into your client's home.