Nop Help Desk (Nop-Templates.com)

Help Desk for nopcommerceview demo view ADMIN demo The Nop Help Desk plugin for nopCommerce will help you provide a complete customer care service and make every day support easy. With this must have extension your customers will be able to comfortably raise, track and close tickets. Now you can put your customer service in good order and make sure that every single inquiry is taken care of. features 1.Have a manage tickets page (visible only for staff), new ticket page (where you can raise a ticket) and my tickets page (where you can manage all tickets being raised). 2.Organize your Help Desk into as many departments as you need, e.g - support, sales, marketing, etc. 3.Specify the email account from which the emails from a certain department will be sent. Make a list of people/ employees who will be assigned to a certain department. Have a department limited per store. 4.Create as many attributes for your Help Desk as you need and specify whether an attribute to be required, to be seen only by staff users or to be filterable. 5.Add different values to a certain attribute and specify which value to be preselected. 6.You can search by subject, product, customer or customer property. 7.Choose a default selected status - open, closed, closed automatically, awaiting customer reply. 8.Set the response deadline in hours. Specify how many days after the last reply, the tickets will be closed automatically. 9.Choose to send an email on reply or on closing a ticket automatically. 10.Have a captcha enabled on the new ticket page. PART OF NOP ULTIMATE PLUGIN COLLECTION The Nop Ultimate Plugin Collection includes 29 powerful plugins for just a fraction of their price. The collection offers the ultimate functionality for setting up a top rate eCommerce store. Specifications Supported versions 3.50 - 4.70 Multi-store / Multi-vendor support Responsive Design Razor files are open to modifications RTL (Right-To-Left) Support Themeable Free Trial Easy to install and manage from the nopCommerce Admin panel Styled for the Nop Dark Orange, Nop Clasic and Default Clean themes 1 year of free support and upgrades since purchase date