Customer Support: Live Chat+Ticket System+Contact Form

Customer Support: Live Chat+Ticket System+Contact Form

PrestaShop module

Install on PrestaShop

App Details

Overview

This pack consists of 2 most important customer support modules: Live Chat & Ticketing System and Contact Form Ultimate providing a comprehensive customer support system to improve your customer service and conversion rate.

What this pack does for you:

event_available Improve customer service management

What your customers will like

This customer support module pack is all you need for a professional and complete customer support channel of your website making fast and easy communication between you (and your customer support team) with your valued customers.
Live Chat allows you chat with 1000+ customers at the same time without any monthly cost. The Live Chat utilizes your web server resources helping you chat with your online customers directly via your server without having to use a third party expensive chat service such as Zendesk, LiveChat Inc, etc.
Ticketing System allows your customers to submit their support requests via ticketing support forms. Since the support requests are saved under form of support tickets, you (and your customer support team) can manage customer support requests and communicate with them easily.
Contact Form Ultimate is a drag/drop contact form builder that can help you create any kind of contact form you need such as normal contact form, survey form, job application form, etc. This contact form module also supports Google reCAPTCHA to make sure there is no spam on your contact forms. Contact Form Ultimate is a perfect replacement of the simple default Prestashop contact form that lacks of feature and security.

Pricing

Starting from $0 per month.

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App Info

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Developed By

ETS-Soft

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